Quality management methods

 

Quality Plan Processes

With Reference to the PDCA cycle as the basic concept of quality management system, that emphasizes the continuous improvement in quality towards zero defects through the processes of Plan, Do, Check and Action.

Quality Standards

ISO 9001 - Quality Management Standard

ISO 9001 is the internationally recognised standard for the quality management of businesses.

ISO 9001

applies to the processes that create and control the products and services an organisation supplies

prescribes systematic control of activities to ensure that the needs and expectations of customers are met

is designed and intended to apply to virtually any product or service, made by any process anywhere in the world

 

Quality tools

Some of the recommended tools and techniques that can be used in quality management include: kaizen, Six Sigma, Pareto charts, fishbone diagrams and hoshin kanri, in addition to 5S and total quality management process.

 

Responsibility Of Management

To provide a quality product and service at an affordable price and on time, in the execution of construction projects and in the manufacture of related products with the support of the suppliers and in total harmony with the society and the environment